FAQ / Frequently Asked Questions

How do I get the new customer discounts?

Answer: Exclusive discounts are offered to all new customers. There will usually be a 'pop-up' that shows up after you are surfing the site for a few seconds. Input your email into this pop-up and enjoy the exclusive discounts for new customers! Important note: If you sign up for our VIP list, re-occurring discounts will be offered on a weekly, and monthly basis!

How long does shipping take? 

Answer: It depends on the product. If shipped within the US, shipping will take between 3-5 business days (if not faster) after the order is placed and processed. If shipped outside of the US, shipping will take a little longer for certain products.

Once I place an order, how can I track my order outside of the email correspondence provided by the website?

Answer: Refer to this link for more information:  https://abc-innovativeelectronicsdepot.com/pages/track-your-order

What is your refund policy?

Answer: Refer to this link for more information: https://abc-innovativeelectronicsdepot.com/policies/refund-policy

How can I contact the ABC support team if I need more technical questions answered on the site:

Answer: Refer to this link for more information: https://abc-innovativeelectronicsdepot.com/pages/contact